Frequently Asked Questions
Everything you need to know about your hardware and fastener orders.
How do I know which bolt size I need for my project?
We provide a comprehensive sizing chart on every product page. If you are still unsure, we recommend using a thread gauge or contacting our technical support team for assistance.
What is your standard shipping timeframe?
Most orders are processed within 24 hours. Standard ground shipping typically takes 3-5 business days, while expedited options are available at checkout for urgent repairs.
Do you offer bulk discounts for contractors?
Yes, we offer tiered pricing on bulk quantities. If you are looking to purchase in industrial volumes, please contact our sales department for a custom quote.
Can I return items if I ordered the wrong specification?
We accept returns on all standard hardware within 30 days of purchase, provided the items are in their original, uninstalled condition. Please note that custom-cut or specialty coated items may be subject to a restocking fee.
Are your fasteners graded for industrial use?
Absolutely. We stock a wide range of Grade 5, Grade 8, and Stainless Steel fasteners that meet or exceed ASTM and SAE industrial standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For established business accounts, we also offer Net-30 invoicing terms.